New Face Kitchen Stories
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It all went so well!

Posted by NFKS

When you read our letters you start to see that we have the best employees and the best customers. Those two together and things start to look easy.  Thank you so much for the kind words Dave and Vicki. Enjoy your beautiful kitchen, while we enjoy your feedback one more time. 

Dear SIGNATURE CABINETS management and staff,

Thank You!

Thank You!

We wish to thank you so very much for making our kitchen remodel a manageable and enjoyable experience! We enjoyed working with everyone who had a part in our remodel and found them to very knowledgeable at their jobs. We never expected it to move so smoothly. Even the little glitches along the way were resolved quickly and professionally. We liked how we were always kept informed about the different appointments; that the contracts were well written and updated (with copies to us) as we went along; and that we never ever felt that any question or concern was not of importance. If we changed our minds about something and it could be changed, it was. The staff at the showroom always seemed so helpful and happy to work with us when we were making decisions. We really appreciated Brandy’s help with the granite!!!

We first worked with Karin A. who helped us design our kitchen. Since we decided to both reface and replace cabinets, she was very informative on how to blend the old and new cabinets. She had a lot of ideas for updating the kitchen that we had not even thought of.
Next came Steve, our engineer, who did the final measurements for the cabinet construction. 8ecause we didn’t remove all of our cabinets, he went out of his way to make us aware of anything that we might notice to be off centered. If it was going to be a problem, he worked with us to make it acceptable. There were no surprises. We really liked how he used moldings to blend in the cabinets.

When it came to the actual remodeling, we found it to be not nearly as inconvenient as expected! We were very much impressed with Ed T., our Project Manager/Installer. He was always friendly and informative. We knew pretty much from the beginning when the electricians and other subcontractors were coming, especially if we needed to be there. We were never concerned about asking questions or pointing out something that we were not sure about. Ed’s attention to detail and craftsmanship was very impressive. He definitely knew what he was doing when it came to refacing the old cabinets. We were amazed how he could come up with little fixes. Before he left every day, the work area was always cleaned up.

Overall, we cannot speak more highly of New Face Kitchens Systems. The project started and finished as planned with no real problems. Even though we only worked with a few people we are sure that the quality of staff and installers is reflected throughout your company. WE WOULD NOT HESITATE TO RECOMMEND YOU TO ANYONE.

Sincerely,
Dave and Vicki B

Category : Kitchen / Kitchen Design / Testimonials