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We want to congratulate your company for our lovely refaced kitchen. We are very happy with the quality of the work and the products. We’ve had both family and friends give us a “thumbs up” on the cabinets, drawers, lighting and Adura floor. Our special thanks to our project manager who installed and over-saw the project. He is a perfectionist and expert in every way. His professional work and personal commitment to pleasing us was especially appreciated.
The job was done on schedule, the care and cleaning up were excellent and we enjoyed getting to know your staff. Our installer communicated with us throughout the project to keep us updated on progress and confirm our wishes. We also appreciate the team who put it all together and will recommend your company to anyone who is in the market for a new look!
The Suhadolniks
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Now that the work on our kitchen cabinets is finished, we can appreciate the effect. The kitchen is a delight. The installation has transformed a dull, dated looking kitchen into a modern, visually interesting center. We have been impressed from the very first by the thorough approach of Signature Cabinets to the entire job; from initial design through final inspection. All work was performed on schedule and everything was meticulously attended to.
I particularly want to commend your installer. He was a pleasure to work with; diligent, efficient and with a delightful sense of humor. Above all, he is a master craftsman and the kitchen shows it.
We are very happy with the outcome of the job. We feel that your company has done an outstanding job of organization to insure that every phase of the project will be accomplished as promised. Thank you.
Sincerely,
Al and Lennie
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We are writing to tell you how pleased we are with our kitchen remodel. The entire process, from first entering the showroom to our final walk around, was the very best contractor experience we have ever had.
Lisa made us feel very comfortable from the start, Demetri was very personable and encouraging, our engineer was very thorough in his measuring and Tiffany did a great job in helping us pick out our floor, and Brandy helped us find the right slab of granite. Thanks to all for being so professional and courteous.
We would also like to especially mention our project manager, Nick. He is a true craftsman. He did a great job of refacing our cabinets and installing our fixtures and appliances as well as coordinating the subs that were needed for our project. He was creative in coming up with secondary plans for finishing our buffet cabinet when unforeseen flooring issues were discovered in the dining room, as well as finishing off the kicker for our dishwasher. We appreciate his promptness, cheerfulness, professionalism and caring. We also appreciate the way he patiently answered all of our questions and how he included us in some of the construction decisions. We certainly would welcome him back into our home anytime.
We are enjoying our beautiful new kitchen and we are telling our neighbors and friends the positive experience we had with NFKS.
Sincerely – The Klustner’s
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Your installer is incredible. Not only did he do fantastic work with great attention to detail, he made suggestions that really improved the outcome of our kitchen remodel. He kept us well-informed as to progress, and was very neat and clean in his work.
Also, big thanks to Brandy for her expertise on our granite selection. She really steered us in the right direction, and we’re incredibly pleased with the results.
K. Teeley
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When someone starts to tear up your kitchen and pull out the cupboards, you need to have a lot of faith and confidence that they will be restored and finished as promised. Our project manager is a craftsman of the highest order. He worked on our home as if it were his own. After each day, the site was clean. The finished work exceeded our expectations in terms of quality and detail.
Our designer, project engineer and installer all worked with us to understand our requirements, provided suggestions and advise which helped ensure a practical and beautiful design while controlling costs.
Thank you – The Yools
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I would like to thank you and your team for a great remodeling job! The work was extensive as it included the master bathroom, the kids’ bathroom, the laundry room and installing a new hardwood floor. But it was done in a timely manner and to our great satisfaction; it started in December 2009 and was finished by mid February 2010 as scheduled!
The project manager was very cooperative and very easy to work with; he paid attention to details and coordinated all aspects of the project. This company was very professional and did high quality work.
The tile work is beautiful. The tile setter worked meticulously for weeks on the brick pattern chosen for the master bathroom and even added on some details and finishes to make it look perfect. I told my friends: my favorite place in the house is the master bathroom because it looks like a spa! And when they saw it they agreed!
I’ll definitely recommend you to my friends and neighbors, as I told them you are a great company and gave me peace of mind when the job went smoothly. You can rely on this company’s good customer service.
Thanks again – The Badissy’s
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My husband and I would like to take this opportunity to let you know how happy we are with our kitchen cabinet refacing. They look beautiful.
We were very impressed with the presentation give by our designer. He was very helpful in walking us through the process.
We are VERY fortunate to have ’snagged’ our project manager, what a true craftsman he is. He came everyday when he said he would and worked very diligently and with perfection. We very much enjoyed getting to know him and thank him so very much for a job well done.
The tile work that was designed for us, compliments the cabinets and it’s a beautiful job well done.
We would certainly recommend your company and would be glad to speak with any prospective client. Thank you, we will call upon you again when we start to reface our bathrooms.
Most sincerely, the Alderson’s
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I want to take this opportunity to let you know how happy we are with NFKS project and experience. We recently completed a kitchen remodel and the result is astounding! The most common statement our friends and neighbors have used is, “It looks like a picture from a magazine!”
When my wife and I started to investigate this project we stopped in your old showroom across from the hospital. We left with a positive impression of NFKS, but apprehensive whether a project with you was within our budget. We had been working with an independent contractor, but that effort was floundering. We then stopped by your new showroom in Bellevue and happened to meet Mark. It quickly became clear that he and the rest of your team were completely focused on developing a project to meet our needs. We made an appointment with Mark for a design session – one of the best decisions we made.
Every step of the process was supported by excellent service by your team, starting with picking out the granite with Brandy to the engineering session with Dave. Then the real work started when Kevin rang our doorbell! I can’t say enough about the outstanding effort that Kevin put into this project.
This collective effort from your team resulted in NFKS exceeding our expectations. We now have a kitchen we had only dreamed about. Thank you!
Sincerely, T. Redmond
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We wanted to take a moment to thank you for the wonderful collaboration of all your employees for our kitchen remodel! As first-time homeowners, we had never gone through a remodel process before and though we had heard occasional mention of bad contractor experiences from our acquaintances, we didn’t really know what to expect. However, you all met and in many cases exceeded our expectations at every stage of the process!
From our first walk-in experience at your showroom, we knew we had stumbled upon a very professional and high-quality business.
The first employee we worked with in the showroom, stuck with us until every question we thought of was answered, from the differences between countertop materials to the choices between cabinet door designs and woods, to what cabinet accessories were available to us. She even took the time to grab samples of our top granite and wood selections and lay them out next to each other for us to decide which combination we preferred – and this was all before we had made an appointment for a NFKS designer to come to our home!
We thoroughly enjoyed our designer and liked working with him! Unlike the designer from another company who came out for a first appointment, he took a genuine interest in determining exactly what we wanted to do with our kitchen and gave us every option he could think of without tacking on unnecessary jobs that would require additional charges, which was very important to us since we did have a limited budget. He listened to our preferences to know exactly what each option would cost and then helped us reach just the right design and materials for our budget.
The engineer, like our designer, made sure everything was exactly as we wanted and did his best to make sure that our job would not have unexpected charges or delays. He made sure that one cabinet could be enlarged slightly so that we could fit in a trash drawer (allowing us much more useful space at the end of our narrow kitchen), and we were very confident that everything would be just right!
Though we only worked with her for a short while in Seattle, we also appreciated Brandy’s expertise and speedy help in choosing just the right slabs of blue butterfly granite. We were thrilled that we could get this granite type through you all since it was our top choice. Your main competitor in the bid process with us did not offer it as an option, and it really does define our new kitchen!
Our installer was a delight to have and we were certain that we were in good hands with him from start to finish. From bonding with our dog, to giving us our space on a day when one of us was home sick, to checking on every detail of the job with us before he implemented it, he made sure that we were both happy with every decision. He knew instinctively which one of us to ask about particular details, and successfully communicated with us about what was happening every day, keeping the job on (or ahead of) schedule and both of us “in the know.” He even alerted us to some electrical issues in our home and presented the pros and cons of fixing them during the job. He allowed us the time we needed to make decisions and we were very happy to be able to “contract” him to fix those wiring issues so that our future use of electrical wiring will be more efficient.
We are absolutely thrilled with our new kitchen, from the beautiful granite countertops and the high-quality cabinets with a redesigned layout to fit our entertaining needs, to the self-closing drawers, to the trash drawer and cutlery insert, to the additional cabinets above the refrigerator and the stove, to the improved interior cabinet design around the microwave hood and an awkward sink pipe, to the improved electrical wiring, to the updated light box, to the new sink, to the various other excellent suggestions that were made and implemented.
We cannot praise NFKS enough for your notable professionalism, incredible timeliness, precise installation and impeccable customer service! We know which company will receive our first call when it’s time to update our bathrooms!
Thank you so much. The Bradys.
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This is to let you know that once again (I’m a return customer), I was very pleased with the quality of product and professional care from start to finish.
Everyone involved was always on time and courteous. Thank you.
Sincerely – T. Vincent